Troubleshooting | Unable to set unlimited inventory for products imported via Shopify

SHOPLINE supports importing products via Shopify:

mceclip1.png

 

Due to Shopify limitations, products that have been set as 'Unlimited' would be imported as '0' in SHOPLINE admin panel.

 

To avoid such a situation, you may follow below guides to amend the info in sheet before uploading.

 

Step 1

In product import sheet, highlight first row > Add [Filter] 

mceclip3.png

Step 2

In [SKU Inventory Tracker] column > Click filter icon > [Filter by values] > [ Select '(Blanks)' ] > [OK] 

mceclip1.png

Step 3

In [SKU Inventory Policy] column > Click filter icon > [Filter by values] > [ Select 'Continue' ] > [OK] 

mceclip2.png

Step 4

Point to [SKU Inventory Policy] column > Right-click > Select [Clear column]

mceclip3.png

Step 5

Add the title [SKU Inventory Policy] back to the column

mceclip4.pngmceclip5.png

 

Step 6

Click again the filter icon to have all rows displayed

mceclip6.png

Step 7

Select File > Download > Microsoft Excel (.xlsx) 

mceclip7.png

Step 8 

Import products again with the latest file you download.

 

Step 9

Once all the products imported to SHOPLINE admin panel, proceed to [Products] > [Product Management] > Check if the products' quantity has been marked as 'Inventory not tracked'. If not, you could bulk edit it by Select product > [Bulk Edit] > [Change Inventory].

mceclip0.png

 

Step 9

Click on [Update].

mceclip8.png

Have more questions? Submit a request

Comments