Billing

Billing Type

Your bill includes two types of charges:

  • Subscription shows the charges of your store's SHOPLINE subscription plan. Subscription fees depend on your plan. If you switch your store to a lower subscription plan within a billing cycle, a subscription credit will be applied.
  • Transaction fees show the transaction charges associated with the bill. They are charged at a certain percentage of the transaction amount received by SHOPLINE merchants. If you do not use Shopline Payments, you will need to pay the transaction fees.

 

Billing Details

Your bill is divided into two main sections:

  • An overview of your charges
  • A detailed breakdown of all your charges

The overview shows the billing amount, time, detail, period, operation logs, and the payment status, etc.

 

Steps

  1. Log in to the SHOPLINE Admin, Settings > Plan > View the billmceclip0.png
  2. Choose the one you want to check, then click for details.

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Billing Cycle

The billing cycle is the length of time between two bills.

Currently you can't choose which day of the month you receive the bill on.

 

There are several types of billing cycle at SHOPLINE:

Bill Name

Bill Length

Starting time of the bill

Billing Cycle

30 days, or 1 year, 2 years or 3 years

Starting date + {30 days, or 1 year, 2 years or 3 years}

Commission Slip

30 days

The first day of every calendar month  00: 00 am

 

There may be a delay of several minutes in the generation of the bill.

 

If the bills are not shown timely, please refresh the page after several minutes.

 

Billing Payment Method

Merchants need to pay the bills on time once the bill has been generated. Otherwise, the account might become inactive.

 

In renew tab, please choose the payment cycle and payment method accordingly to proceed with the payment.

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