FAQ for Bill

How to pay for the bill?

  • Please refer to the article “Billing”.

If the merchant upgrade/degrade the plan, what changes will be done for the commission-free quota?

  • If the merchant upgrade/degrade the plan, the quota will be subjected to the current plan. For the invalid plan, the quota will be invalid as well even if it has not been used up yet.

Whether the refund and return orders and payment failed orders should be exempted from collecting commission?

  • Currently the commission will not be returned to the merchant for the refund or return orders.

How can I calculate the exchange rate? E.g. If the merchant receive $100 in a month, then how can I calculate the exchange rate for the commission?

Have more questions? Submit a request

Comments