B2B & Wholesale Solution

B2B & Wholesale Solution Application

B2B & Wholesale Solution application is a B2B foreign trade solution that integrates an inquiry service, tiered pricing and minimum order quantity. You can use this application to empower the following business scenarios: 

  • Enable enquiries for online stores and products, accept and manage customer enquiries
  • Set tiered pricing for products, you can set different purchase quantities to correspond to different product prices
  • Set the minimum order quantity for the product to limit the minimum quantity for a product variant that customers can purchase

 

This article will cover the following: 


 

Enable Inquiry Service

The enquiry service mainly serves large-scale wholesale scenarios. The enquiry party communicates the intention to purchase in large quantities online first, and then executes offline transactions. The enquiry service requires you to configure the following function points as needed: 

  • Form Design
  • Add product inquiry
  • Homepage Inquiry Form
  • Inquiry window
  • Admin panel

Form Design

Before enabling the inquiry service, you first need to determine what necessary information the inquiring party needs to know when inquiring, such as contact information, title, whether to upload attachments, etc., and then design the inquiry form according to those requirements and embed to your website. 

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We considered the most common inquiry scenarios in advance and provide you with preset inquiry forms, which you can also customize to best suit your business scenarios. You can configure the content of the inquiry form by following the steps below: 

  1. Enter the B2B & Wholesale Solution application, head to the header menu, click into the inquiry form, and design the content of the inquiry form on the corresponding interface
  2. Enter the form title. The form title here will be applied to the form title of the product details page and the inquiry pop-up window
  3. Set the field content of the inquiry form. The inquiry form fields that currently support user to customize in the B2B & Wholesale Solution application are:

Component Name

Component Form 

Component Function Point

Single Line Text

Fixed Single Line Text

Applied scenarios:Contact method, Name, WhatsApp, Line etc,.

 

Set fields: 

  1. Title: The title will be reflected in the upper left of the input box of the C-side inquiry form, so that users can understand the content that needs to be filled in this field
  2. Whether the field is required for the user: The user can decide whether it is mandatory. If the mandatory configuration item is enabled, the field will be inspected when the inquiry user submits the form. If the inquiry user does not fill in this field, the user cannot submit the form successfully.

 

The detailed explanation of the two configuration items will be omitted later.

Multiline text

Large text input box

Applied scenarios: User message, requirement description

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Set fields:

  1. Title
  2. Whether this field is mandatory

Email

Fixed Single Line Text 

Applied scenarios: user contact method- email

Screenshot_2022-04-13_at_1.52.53_AM.png

Set Fields

  1. Title
  2. Whether this field is mandatory for the user

Reminder:

  • The Email component has a specific format verification. If you add an Email type component, when the inquiry user fills in the email information in this field, the format verification will be performed automatically. If the verification fails, the form will not be allowed to submit.
  • If your customers have special email format requirements, they can contact our online merchant success team and we will follow up as soon as possible

Phone number 

Fixed Single Line Text

Applied scenarios: user contact method- phone number

 

Set Fields

  1. Title
  2. Whether this field is mandatory for the user

Note: 

  • The phone component has a specific format verification. If you add a phone type component, when the inquiring user fills in the phone information in this field, the format verification will be performed automatically. If the verification fails, the form will not be submitted. 
  • If your customers have special phone number format requirements, they can contact our online merchant success team and we will follow up as soon as possible

Upload Document

Document upload window

 

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Set Fields: 

  1. Title
  2. Whether this field is mandatory for the user
  3. Supported attachment formats: The current B2B & Wholesale Solution application provides file uploads in five formats: pdf, jpeg, jpg, png, and gif. You can configure the file types you need to upload from customers

Note:

  • The file format supported by the current attachment field is being expanded, if necessary, please contact our online merchant success team, we will follow up as soon as possible;

Note:

  • In order to ensure the normal operation of the B2B & Wholesale Solution inquiry plug-in, at least one contact information component (including email and phone number) needs to be reserved, otherwise your form design results cannot be saved. 
  1. Enter the text for the submit button. the text configured here will be applied to the submit button of the product details page and the inquiry floating window.
  2. Finally submit and save, you can use the inquiry form you designed in multiple scenarios

Inquiry Product Management 

After designing the form for the inquiries, you can manage the products that need to enable the inquiry service. The inquiry can be made on the product details page of the product only for the products with the inquiry service turned on. There will also be a request a quote button on the page.

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You can set a product as an inquiry product in the following ways: 

  1. Proceed to the B2B & Wholesale app > [Menu] > [Inquiry product], start managing the inquiry product in the corresponding page
  2. You can choose the method to add products, including "manually add" "all products". 
  3. If you select "All Products", all products in the store will be set as inquiry products and the inquiry service will be enabled. 
  4. If you choose "Add Manually", you can manually add products through the pop-up window. Only the products added manually will be enabled for the inquiry service.
  5. After clicking Update in the upper right corner, your actions will be saved and applied. 

Home Inquiry Form 

After installing the B2B & Wholesale Solution application, you can add an "Inquiry Form" component on the store's home page, so that users can also submit inquiry information on the store's home page.

But it should be noted that: 

  • The inquiry information submitted from the inquiry form on the homepage will not attached with the product information
  • The fields in the inquiry form are the same as the fields in "Form Design"

You can set the inquiry form component of the home page in the following ways

  1. B2B & Wholesale Solution installed
  2. Proceed to the Admin panel > [Store Design]> [Blouse theme design]
  3. Add component > "Application" component > [Inquiry form]
  4. Click the inquiry form elements to enter the content editing mode of the element
  5. After clicking Save in the upper right corner, the design of the inquiry form will take effect on the home page

Inquiry Window 


Inquiry Window is a unique capability provided by B2B & Wholesale Solution, which supports users to display the "Inquiry Window" button on the designated page. Users can click the Inquiry Window button to call out the inquiry form and fill in as show below: 

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You can follow the steps below to create the inquiry pop-up window on the specified page: 

  • B2B & Wholesale Solution >Inquiry Form > Form Display Management > Open Inquiry Floating Button
  • After the inquiry button is enabled, the page where the inquiry button appears will be take in effect.
  • You can set the scene where the inquiry button appears on the page. If a page is unchecked, the inquiry floating button will not appear on the specified page.

 


Set Tiered Prices For Products

The tiered price is mainly used in small wholesale scenarios. You can set a tiered price with the intention of "buy more, reduce more" to provide discounts for wholesale of bulk purchases. 

Products with a tiered price will display tiered discount information in a table on the C side

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You can set a tiered price for a product by following the steps below:

  1. B2B & Wholesale Solution->Ladder Price Section
  2. Click New Scheme and enter the scheme name, it should be noted that the scheme name cannot be empty
  3. There are the following price types for you to choose from

Tier price

Logic

Applied select price

When the user purchases the product up to the tier quantity you set, the price of the product will change to the price specified in your plan

 

Note:

  • The price you specify can exceed the selling price set for the product when edited, and at the time of checkout, the price of the product in your plan will be directly applied to the price in the tier price.

Applied Discount Amount

When a user buys a product that reaches the condition amount set for your tier price, the price of the product will be based on the selling price of the product set in the Admin panel, minus the amount deducted with your plan.

For example: 

  • The product is priced at $100
  • The price tier you set:Quantity>=100,the price will be reduced by $10
  • Then when I buy 200 corresponding products, the price of the product will become 90 yuan at the time of checkout

Note:

  • The value of the discounted amount you specified can exceed the selling price set for the product in the admin panel. In this case, the price of the product at the time of settlement will be treated as 0

Applied price discount

When a user purchases a product that reaches the tier quantity you set, the price of the product will be based on the selling price of the product set in the Admin panel, reduced. by the corresponding discount value.

The calculation formula here is: selling price * (1-discount value)

For example: 

  • The product is priced at $100
  • The price tier you set:Quantity >=100, the price is reduced by 10%
  • Then when I buy 200 corresponding products, the price of the product will become 90 yuan at the time of checkout.
  1. After selecting the tier price type, you need to add a tier. You can configure up to 5 price tiers, and you will need to set a quantity range for each tier. It should be noted that the starting quantity value of each tier must be greater than the previous tier. The purchase quantity specified for each tier will include the filled value itself. For example, if "10" is filled in, it means that when the set purchase quantity for the tier is >= 10. 

 

  1. Click Create in the upper right corner to save the tiered price plan

*Note: 

  • The tiered price will over ride the selling price set for the product in the Admin panel, and the tiered price information will prevail during settlement.
  • If the starting quantity value of the first tier is not 1, a tier whose quantity range is "1-the starting quantity value of the second tier" will be created by default according to what is set in the Admin panel. 

Set a Minimum Order Quantity for the Product 

The minimum order quantity is mainly used for small wholesale scenarios, and the minimum order quantity can be set for a single product to avoid the problem that the profit margin of a single order is too small, resulting in the inability to cover the cost. 

For products with a tiered price, in the C-side product details page and shopping cart scenario, the user cannot reduce the value in the quantity selector to less than the initial batch value.

You can set a tiered price for a product by following the steps below

  1. B2B & Wholesale Solution->Batch Section
  2. Click New plan and enter the plan name, it should be noted that the name cannot be empty.
  3. Enter the minimum starting quantity here, it should be noted that the starting quantity cannot be less than 1.
  4. Click to save the plan in the upper right corner to apply

 

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Important Note: B2B wholesale solution app do not compatible with online store discounts (discount code/ automatic discounts)

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