Worldpay Payment Settings

SHOPLINE supports merchants to use Worldpay for credit cards, debit cards, bank transfers, and local payment methods. To set up this payment method, please go to Worldplay to apply for an account, and set up the payment method with your Worldpay account in your store Admin. 

 

1. Worldpay credit card payment settings

In the SHOPLINE Admin, go to [Settings] > [Payments]. Click Select other providers next to "Third-party service providers", then select Worldpay to enter the setup page.

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Fill in the Worldpay information - MerchantCode, UserName, XML Password. Check the box for "Enable 3ds2.0," enter the fields for Issuer, Organizational Unit Id, and JWT Key. Select the supported bank card types, and click Activate Worldpay at the bottom right to complete the setting.

 

Note: The "Issuer", "Organization Unit Id" and "JWT Key" parameters are different from merchants. Please contact your Worldpay technical manager for inquiries.

 

2. FAQs

Q1: How to obtain the merchant parameters for the payment settings?

A1: As required by Worldpay, 3DS verification is needed for the payment channel. When configuring payment settings, merchants need to disclose 6 parameters to SHOPLINE, including the MerchantCode, UserName, XML Password, Issuer, Organization UnitId, and JWT Key. Please consult the customer service of Worldpay for more details.

 

Q2: Why do I see a prompt reminder that Worldpay payment is unavailable?

A2: Each channel has strict usage rules, including country, currency, transaction limit, etc. SHOPLINE will determine the validity of the channel in advance based on the store settings and transaction information. When the channel is unavailable, the corresponding payment method will be greyed out and unavailable. Shopline's detection rules mainly include:

  • Whether the current "ship to" country is valid according to the list of countries supported by Worldpay.
  • Whether the current store settlement currency is valid according to the list of currencies supported by Worldpay.
  • Whether the current transaction amount is valid according to the maximum and minimum transaction limits is supported by SHOPLINE.
  • Please note that this limit has covered multiple channels, and there may be inconsistencies between channel rules and that of SHOPLINE. If you have any questions, please contact your Merchant Success consultant. 

 

Q3: What are SHOPLINE's transaction limit regulations?

A3: Based on SHOPLINE's management standards, the current minimum transaction limit for each  third-party payment service channel is as follows:

  • Supported currencies in integer format: BIF, CLF, DJF, GNF, ISK, JPY, KMF, KRW, PYG, RWF, UGX, VND, VUV, XAF, XOF, and XPF. The minimum transaction limit is $1.
  • The remaining currency bits retain two-digit precision, the minimum transaction limit is $0.1, and there is no maximum transaction limit.

 

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