Messenger Chat Widget Setting

After the Messenger chat widget is enabled, customers can directly click the Messenger floating window in the lower right corner of the web page at the front desk of the online store to send you a message in real time, and you can use the identity of the public homepage to communicate with customers one-on-one. Provide customers with a channel for instant contact, and instantly interact with fans to enhance brand loyalty. 


How to set

Step 1: Install FBE Business Expansion Kit


Step 2: Set up Messenger chat widget

1. Enter Facebook-Advertising Marketing-FBE Information Management


2. Go to the bottom of the page and click [Manage Settings]


3. In the Facebook pop-up window, please find the "Messenger Chat" section of the management binding, and click the "Add" button on the right.


4. After clicking "Add", the cover screen will appear. After reading the instructions, please click "Add Plugin".


5. After clicking "Add Plugin", start to set the language, welcome message and appearance color, set according to your needs, and click "Continue" after completion.


6. Enter the website URL

In this step, you need to add your online store URL. If you have a unique URL, please enter  https://webshop unique URL ; if you have not used a unique domain, please enter  https://free . Examples are provided as follows:

  • If your online store uses a unique URL , for example:  or
    please enter:  or .tw
  • If your online shop uses a free URL , for example:
    please fill in:

After entering, click "Add" and your URL will have a blue background and appear above the input field. After confirming the input URL, please click "Finish" and close the Facebook plugin window , and then re-organize your online store backend and frontend to complete the addition.


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