Abandoned Checkouts

Introduction

You can send customers the abandoned cart URL via email to remind them to complete their checkout.

 

Steps

Go to [Orders] > [Abandoned Checkout], click the orders you need to send notifications to.

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1 . Send recovery email for abandoned checkouts

Step 1. Enter the order details page, click Send a recovery email.

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Step 2. Enter the sender's email, click Preview Template to view the email style and content. Once you have confirmed the content, click Send
Screenshot_2022-04-06_at_11_11_12_PM.pngScreenshot_2022-04-06_at_11_10_34_PM.pngNote:Each abandoned checkout can only send out recovery email for 1 time within 24hours.

2. Abandoned checkout filter

You may choose the option of sending status, recovery status & number of messages sent. 

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3. Today's new abandoned checkouts

This will show daily abandoned checkouts with unpaid status. You may easily manage daily abandoned checkouts in this tab and arrange to send out recovery email.

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