Deleting orders

Besides refunding and cancelling an order, you can also archive it from your store. Thus the information about this order will be archived from your SHOPLINE order details page.

In SHOPLINE, you can’t delete an order permanently, you will be able to archive orders so that it won’t appear on your order page.


To delete an order in your SHOPLINE store:

  1. From your SHOPLINE admin, go to Orders.

  2. Select the orders you want to archive.

  3. After selecting the orders, you can click on Archive order.

    Deleting_orders_-_1.png

If you wish to retrieve your archived orders, you can restore them. Go to Orders > More filter > Select the orders you want to unarchive > more operations > cancel archiving orders.

 


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